: Factors that distinguish superior performers from average ones. The 20 Generic Competencies

Spencer & Spencer Competency Dictionary , originally presented in the book Competence at Work: Models for Superior Performance

A competency dictionary is a collection of behavioral definitions that describe the knowledge, skills, abilities, and behaviors required for an individual to perform a specific job or role effectively. It provides a standardized language and framework for identifying, assessing, and developing competencies in employees.