You will see a field asking for your IMEI or Serial Number. Input the number carefully. (Tip: If you are on the phone, you can long-press the IMEI number in Settings to copy it easily).
Under "Repair History," it listed an address. Not an Apple Store. A third-party repair shop in a city three hours away. And under "Notes," someone had typed: You will see a field asking for your IMEI or Serial Number