You must go via an intermediate version (usually 8.0.5 or 2.0.2 depending on your hardware revision). Jumping directly from 9.1.3 to 1.0.13.1 will brick your unit. It turns into a paperweight. A sad, beige paperweight with a Renault logo on it.
Delete your phone from the car’s memory and your car from your phone’s Bluetooth list. Re-pair fresh. upgrade medianav 9.1.3 to 1.0.13.1