Despite post-COVID recovery efforts, 61% of JH143 respondents still maintain three or more parallel supply chain networks as a hedge against disruption. This “redundancy premium” adds an average of 15% to operational costs but is now viewed as non-negotiable insurance.
: Verification of how the yard vets and supervises third-party workers, who often carry high risk. jh143 survey report
The JH143 product demonstrates solid user satisfaction and valuable features but would benefit from targeted improvements in performance, mobile UX, and support responsiveness to increase adoption and retention. Despite post-COVID recovery efforts