High-trust environments generate a "High-Trust Dividend." Communication is effortless, collaboration is agile, and results are achieved faster at a lower cost. The 4 Cores of Credibility
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Past performance is the ultimate proof. If you have a history of delivering, you get the "trust loan." If you fail repeatedly, no one will believe your promises.
Covey calls this the "trust tax" vs. the "trust dividend." In a low-trust environment, you pay a tax on every transaction. In a high-trust one, you receive a dividend of efficiency and innovation.
: Creating value and contributing back to the community at large.