ISO 10010 was developed by technical committee ISO/TC 176 (Quality management and quality assurance). It emerged from the realization that even organizations with perfect ISO 9001 compliance often fail because their employees do not embrace quality. Bureaucratic systems fail; cultural systems prevail. The standard provides a framework for assessing, nurturing, and transforming the shared values, beliefs, and behaviors that drive quality performance.
Contrary to what some may assume, is not a standalone certification standard like ISO 9001. Instead, it is a Guidance standard . Its full title is "Quality management – Guidance to understand, evaluate and improve organizational quality culture." iso 10010 pdf
– ISO 10010 is Quality management – Guidance for quality management of organizations to achieve successful outcomes . It is part of the ISO 9000 family. ISO 10010 was developed by technical committee ISO/TC
It offers tools for self-assessment to determine a company's "quality maturity" and identify areas for development. The standard provides a framework for assessing, nurturing,