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Operating as a public service provider, Tragsa handles massive amounts of sensitive data and specialized software, including GIS (Geographic Information Systems) and CAD applications. Traditionally, these high-performance tools required powerful, localized workstations. The move to a Citrix-powered VDI environment changed the game: Centralized Management:

: General employee information and a gateway for remote identification (via DNI) is available on the Tragsa Employees page .

He pulled up the specific machine assigned to Javier. It was stuck in an unregistered state. The hypervisor was reporting the VM was running, but the Citrix agent inside wasn't talking to the controller.

Moving a decades-old state entity to VDI requires a "crawl, walk, run" approach.