If you have landed on this page searching for the , you likely own a legacy Freecom NAS drive (such as the Freecom Network Drive, MusicPal, or Storage Gateway) and need the proprietary software to map drives, configure backups, or locate your device on a modern network.
: A broader management tool for discovering and setting up network drives. Freecom Backup Software freecom network storage assistant software download
The software was originally distributed on a "two-drive NAS CD" included in the box. If you have landed on this page searching
: Many older Freecom drives use SMB 1.0 , which is disabled by default in modern Windows for security. You may need to manually enable "SMB 1.0/CIFS File Sharing Support" in Windows Features to see the drive. Modern Alternatives : Many older Freecom drives use SMB 1
If you cannot find the file, you can bypass the software:
Because Freecom has evolved its product line over the years, finding the correct download can sometimes be tricky. To ensure you are getting a safe, malware-free version, always prioritize the following sources:
If you are reading this, you likely have a dusty but beloved Freecom Network Drive sitting on a shelf, or you’ve just inherited one from an office clearance. You’ve plugged it into your router, but your Windows 11 or macOS machine refuses to see it.