The refers to the process of transferring digital evidence from the Axon cloud to a local computer or network storage. Unlike real-time streaming, a sync download ensures a complete, verified copy of files is stored locally for offline access, court preparation, integration with third-party systems (e.g., RMS, CAD), or long-term archival.
If you are using a shared computer or a laptop issued by your department, you might not have "Administrator Rights." You will need to contact your IT department or help desk and ask them to push the software to your machine or grant you temporary installation rights. axon evidence sync download